Curt's Auto Repair (Curts Phoenix)2222 West Bell RoadPhoenix, AZ 85023 View Phone Number |
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Business Name: Curt's Auto and Truck Repair
Listen to Curt's Auto Repair owner Curt Rock on
the Your Auto Network's Calling All Cars radio show:
Curt's Auto Repair has provided quality car care in Phoenix since 1987. Curt's is family owned and operated delivering honest and professional auto repair and maintenance services to their customers in the Phoenix, Glendale, Peoria, Scottsdale Deer Valley, Sun City and Tempe areas. The quality ASE (automotive service excellence) certified technicians at Curt's Auto Repair employ todays latest automotive technology and they are equipped to handle all major and minor repairs on foreign and domestic vehicles. Curt's is also a NAPA Auto Care Center. They service cars, trucks, vans and SUV's, gas, diesel and hybrids.Curt's prides itself in friendliness, professionalism and ethical business practices and are proud to be nominated for the BBB Ethics Award. They pick up and drop off customers from all over the Metropolitan Phoenix Area and beyond - and they offer one of the best warranties in the business: 24,000 miles/ 24 months (whichever occurs first) Curt's is also proud to support our local community by working on vehicles for a local women's shelter (without charge), adopting a Packages from Home Program for U.S. Troops, as well as Donating to and promoting the Susan G. Komen Foundation (Breast Cancer Research)..
D.B.A. Name: Curt's Auto Repair
Owner(s) or Principals: Curt Rock
General Manager's Name: Jeffrey Rock
Shop Address: 2222 West Bell Road
City: Phoenix
State: AZ
Zip: 85023
Cross Streets: 23rd Avenue & Bell Road
Email Address: mycar@mycarhurts.com
Business Owners Since (Year): 1987
Number of Technicians: 4
# ASE Cert.: 4
# Master Techs: 3
Other Certifications: Service Consultant
Number of Bays: 8
Provides secure overnight parking of customer vehicles: Yes
Provides loaner cars under the following circumstances: Can arrange on large jobs
Shuttle: Please call to schedule
Rental Car: available
Located near public transportation points: Yes
Hours of Operation: Monday through Friday: 8:00 am - 5:30
Saturday: by appointment
Sunday: closed
Employees speak Spanish: No
Offers senior or AARP discounts: Yes
Senior or AARP discount details: 10%
Other discounts offered: military, AAA, Narpro
Customer waiting room: Yes
Customer restrooms: Yes
Customer facilities are always clean: Yes
Other customer amenities: soda/water
Warranty policy: 12 months/12,000 miles (whichever occurs first)
Affiliation with parts house (etc.) that offers a nationwide warranty: CarQuest, TechNet
Better Business Bureau Member: Yes
Other organizations: ASA
Credit cards accepted: Visa, MasterCard, Discover
Services offered: Air Conditioning, Alignment, Axle and Differential, Brakes, Carburetors, Clutch Repairs, Cooling System Service, Diesel Auto Repair Performance and Maintenance, Electric, Emission, Engine, Exhaust and Muffler, General Auto Repair and Service, Hybrids, Oil change filter and lube, Suspension, Transmissions, Tune-ups, Warranties - After Market
Services performed on: Acura, Alfa Romero, AMC, Audi, Bentley, BMW, Buick, Cadillac, Chevrolet, Chrysler, Daewoo, Daihatsu, Datsun, Dodge, Eagle, Ferrari, Ford, GEO, GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Lamborghini, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Merkur, Mitsubishi, Nissan, Oldsmobile, Peugeot, Plymouth, Pontiac, Porsche, Rolls-Royce, Saab, Saturn, Scion, Sterling, Subaru, Suzuki, Toyota, Volkswagen, Volvo
Specializes on the following make/models: All
Awards received for excellent customer service or repairs: Narpro - 98.7% customer satisfaction rating!
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Cary Lockwood, Curt Rock and Kathy Rock
Remember: If your car hurts, bring it to Curt's!
Listen to Curt Rock and Cary Lockwood discuss vehicle recalls and re-flashing automotive computers. 2-05-10
Listen to Curt's Auto & Truck Repair Radio Commercial Listen to Curt Rock and Cary Lockwood discuss vehicle recalls and re-flashing automotive computers. 2-05-10
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Listen to Curt's Auto Repair owner Curt Rock on
the Your Auto Network's Calling All Cars radio show:
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Curt's Auto Repair has provided quality car care in Phoenix since 1987. Curt's is family owned and operated delivering honest and professional auto repair and maintenance services to their customers in the Phoenix, Glendale, Peoria, Scottsdale Deer Valley, Sun City and Tempe areas. The quality ASE (automotive service excellence) certified technicians at Curt's Auto Repair employ todays latest automotive technology and they are equipped to handle all major and minor repairs on foreign and domestic vehicles. Curt's is also a NAPA Auto Care Center. They service cars, trucks, vans and SUV's, gas, diesel and hybrids.Curt's prides itself in friendliness, professionalism and ethical business practices and are proud to be nominated for the BBB Ethics Award. They pick up and drop off customers from all over the Metropolitan Phoenix Area and beyond - and they offer one of the best warranties in the business: 24,000 miles/ 24 months (whichever occurs first) Curt's is also proud to support our local community by working on vehicles for a local women's shelter (without charge), adopting a Packages from Home Program for U.S. Troops, as well as Donating to and promoting the Susan G. Komen Foundation (Breast Cancer Research)..
D.B.A. Name: Curt's Auto Repair
Owner(s) or Principals: Curt Rock
General Manager's Name: Jeffrey Rock
Shop Address: 2222 West Bell Road
City: Phoenix
State: AZ
Zip: 85023
Cross Streets: 23rd Avenue & Bell Road
Phone 602-588-2878
Email Address: mycar@mycarhurts.com
Business Owners Since (Year): 1987
Number of Technicians: 4
# ASE Cert.: 4
# Master Techs: 3
Other Certifications: Service Consultant
Number of Bays: 8
Provides secure overnight parking of customer vehicles: Yes
Provides loaner cars under the following circumstances: Can arrange on large jobs
Shuttle: Please call to schedule
Rental Car: available
Located near public transportation points: Yes
Hours of Operation: Monday through Friday: 8:00 am - 5:30
Saturday: by appointment
Sunday: closed
Employees speak Spanish: No
Offers senior or AARP discounts: Yes
Senior or AARP discount details: 10%
Other discounts offered: military, AAA, Narpro
Customer waiting room: Yes
Customer restrooms: Yes
Customer facilities are always clean: Yes
Other customer amenities: soda/water
Warranty policy: 12 months/12,000 miles (whichever occurs first)
Affiliation with parts house (etc.) that offers a nationwide warranty: CarQuest, TechNet
Better Business Bureau Member: Yes
Other organizations: ASA
Credit cards accepted: Visa, MasterCard, Discover
Services offered: Air Conditioning, Alignment, Axle and Differential, Brakes, Carburetors, Clutch Repairs, Cooling System Service, Diesel Auto Repair Performance and Maintenance, Electric, Emission, Engine, Exhaust and Muffler, General Auto Repair and Service, Hybrids, Oil change filter and lube, Suspension, Transmissions, Tune-ups, Warranties - After Market
Services performed on: Acura, Alfa Romero, AMC, Audi, Bentley, BMW, Buick, Cadillac, Chevrolet, Chrysler, Daewoo, Daihatsu, Datsun, Dodge, Eagle, Ferrari, Ford, GEO, GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Lamborghini, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Merkur, Mitsubishi, Nissan, Oldsmobile, Peugeot, Plymouth, Pontiac, Porsche, Rolls-Royce, Saab, Saturn, Scion, Sterling, Subaru, Suzuki, Toyota, Volkswagen, Volvo
Specializes on the following make/models: All
Awards received for excellent customer service or repairs: Narpro - 98.7% customer satisfaction rating!
RETURN TO HOME PAGE
Cary Lockwood, Curt Rock and Kathy Rock
Reviews
By Sandy Salz-Johnson on 07/28/2011
I have been going to Curt's for almost 8 years now. When they give you a quote, it includes everything, no nasty surprises. I got a 2nd quote from Brand X when my AC compressor died and they first said $400 less than Curt's. Then I started asking what all it included, and it was, "Oh, well, yes, coolant will be additional, no, the drier is extra, taxes are not in that, etc, etc." I walked out without listening to any more and headed "home". Curt's whole staff DOES make me feel like I'm home. They are midpoint on price, but top-of-the-line on integrity, honesty, and customer service. The waiting room and bathrooms are clean, the staff curteous, and always straight-shooting. I never feel 'talked into' services, instead, they have told me some things I thought I needed could wait and prioritized repairs for me so I could budget them in. As a widow, I feel safe and that MY best interests are considered rather than just being another anonymous service ticket.
By Tall Mike & Lisa F on 12/28/2010
A++++++++++++++++++++++++++
This was our 2nd visit here and all I can say is Curts Rocks!
Jeff and Nate are so pleasant its great to just be around them.
great quality service every time.
and exceptional customer service A+++++++++++++
curts auto repair really is the best! great prices and great smiles
thank you Jeff & Co.
This was our 2nd visit here and all I can say is Curts Rocks!
Jeff and Nate are so pleasant its great to just be around them.
great quality service every time.
and exceptional customer service A+++++++++++++
curts auto repair really is the best! great prices and great smiles
thank you Jeff & Co.
By Chris on 10/22/2010
I have used Curt's Auto Repair for the past 2 years and the work has been quality and quoted with an extremely fair price. The staff are professional and the customer service is everything you would want from a repair shop.
I recently brought my car in and the front desk guy listened to what I "thought" was wrong with my car. He patiently waited, didn't argue, or belittle me. He only said, "we'll take care of the problem." Obviously, I was completely wrong, they fixed my car, and I was treated with the utmost courtesy.
I would recommend Curt's to anyone that needs a quality repair at a fair price and wants to be treated well.
I recently brought my car in and the front desk guy listened to what I "thought" was wrong with my car. He patiently waited, didn't argue, or belittle me. He only said, "we'll take care of the problem." Obviously, I was completely wrong, they fixed my car, and I was treated with the utmost courtesy.
I would recommend Curt's to anyone that needs a quality repair at a fair price and wants to be treated well.
By Sean Gately on 07/15/2010
I found Curt's after my car stalled and died a full two weeks after I just had it fixed at a different auto dealer. Turns out the first set of mechanics botched my fuel pump installation and incorrectly connected a hose. I only have one car and a dependent family so this was a huge mistake on their part.
Curt's was amazing from the first call. They took my car in on the same day, analyzed the problem, explained in detail what was happening every step of the way, and fixed my issue.
I am always worried about a mechanic offering "needed work" that isnt really needed, especially since my car wasn't working. Curt's told me in plain english what was happening and what went wrong to make the car not work correctly. The labor costs are a bit high, but you get the best of the best working on your car. They even dropped my car off at my house because I had no way to pick it up, now thats service.
A+++ guys. Fully recommend.
Curt's was amazing from the first call. They took my car in on the same day, analyzed the problem, explained in detail what was happening every step of the way, and fixed my issue.
I am always worried about a mechanic offering "needed work" that isnt really needed, especially since my car wasn't working. Curt's told me in plain english what was happening and what went wrong to make the car not work correctly. The labor costs are a bit high, but you get the best of the best working on your car. They even dropped my car off at my house because I had no way to pick it up, now thats service.
A+++ guys. Fully recommend.
By Lynda E. on 10/17/2008
I went online to find a reputable auto service that could service my car closer to where I worked. After a driving trip to LA I arrived home with sounds under the hood that were not good. I found Curt's Auto Repair on your website and called them with fingers crossed that they would take my car on a Monday morning (as I was headed to their shop). Not only did they accept the car for service, they took me to my job, called about the 'strange noise', fixed it and did some other maintenance work and then picked me up from work. The service was great, the cost was reasonable and I will continue to use their service. All the people I dealt with were wonderful! Thanks, Curt.
By J.Fihn on 07/10/2008
The A/C on my '03 Dodge/c**mins pick-up was not working very well. I found Curt's Auto Repair on one of the websites that recommend approved repair facilities & took the truck just to get an estimate (with no appointment). Curt, immediately, had me put the truck in one of his bays, checked-out the A/C & found it to be low on freon. He topped it off, checked the system & sent me on my way with NO CHARGE!!! I couldn't believe it. And, the A/C now works well.
Needless to say, I'm spreading the 'good word' about Curt's Auto Repair & will be using them again.
Curt is a very nice man & seemed to be genuinely interested in my trucks problem. Even took an extended road test just to check out how the A/C was working.
Thank You, Curt!!!
Needless to say, I'm spreading the 'good word' about Curt's Auto Repair & will be using them again.
Curt is a very nice man & seemed to be genuinely interested in my trucks problem. Even took an extended road test just to check out how the A/C was working.
Thank You, Curt!!!